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FAQ

Overview​

This page answers some frequently asked questions about Mavis Store.

FAQ​

What is Mavis Store?​

Mavis Store is an online marketplace where game developers can sell both on-chain and off-chain in-game items to players. Example items include skins, weapons, and other virtual goods.

Does minting happen on Mavis Store?​

No, Mavis Store doesn't support minting. If you're selling NFTs through Mavis Store, you should set up your own minting process on your server, then deliver the NFTs to the buyer after payment is confirmed. If you, however, looking for a platform that supports minting, you can launch a new NFT collection on Mavis Launchpad.

How is Mavis Store different from Mavis Launchpad and Mavis Market?​

Mavis Store is an online marketplace for game developers to sell in-game items to players. Mavis Launchpad is a platform for minting NFTs for the first time, also known as primary sales. Mavis Market is a marketplace where players can trade existing NFTs, referred to as secondary sales.

If you launched an NFT collection on Mavis Launchpad, you can list it on Mavis Market for players to trade after the minting process is complete.

What fees do merchants incur when selling items on Mavis Store?​

When selling items on Mavis Store, merchants incur the following fees:

  • Platform fee: a fixed 4.5% fee charged by Mavis Store for building and maintaining the marketplace.
  • User fee: a fixed 0.5% fee handled by the merchant.
  • Payment method fee: a flexible fee that depends on the payment method used by the buyer. For example, 0.5% for crypto payments.

For more information, see About fees and merchant revenue.

How is merchant revenue calculated?​

Merchant revenue (R) is calculated as follows:

R = 100% - 5% (platform fee) - x% (payment method fee)

For example, if you sell an item for $100 and the buyer pays with crypto, your revenue would be:

R = $100 - $5 (platform fee) - $0.5 (payment method fee) = $94.50

For more information, see About fees and merchant revenue.

What happens if the user pays for an item but it's not delivered?​

If the user has paid for an item but it's not delivered, the user can file a claim on the support.roninchain.com website. The claim will be reviewed by the support team, and the user will be refunded if the claim is valid.

How can I delete an item from my store?​

While you can't delete an item from your store, you can unpublish it in the CMS.